ServiceElements is an organizational and people development company.

We help individuals, businesses and teams improve their performance and skills utilizing Workshops, Training, Consulting and Coaching Programs.

Our programs are designed for each segment of the industry and address specific issues and topics related to those segments. We have developed modules for coaching, workshops and scenario/simulated based training. Our programs include the following topics:

  • Management and Leadership
  • Supervisory and Lead
  • Customer Service
  • Sales and Marketing
  • Project Management
  • Human Factors
  • Communications
  • Netiquette
  • Team work
  • Phone Etiquette

What Our Clients Are Saying

Latest Articles


Balancing Safety & Service

Many of us are puzzled by the constraints that are imposed on our ability to provide good service by what seems to be a barrage of rules, regulations, laws, and safety requirements.

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NATA/ServiceElements Air Charter Workshop April 8-9, 2015

Continuous improvement does not just apply to safety! Many air charter and aircraft management firms understand customer service, but merely understanding is not good enough in today’s dynamic industry.

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Are You Practicing Good Netiquette?

Most of us have heard of “netiquette” and can quote some of the basic rules yet these rules are frequently overlooked in both a professional and a social setting.

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