ServiceElements is an organizational and people development company.

We help individuals, businesses and teams improve their performance and skills utilizing Workshops, Training, Consulting and Coaching Programs.

Our programs are designed for each segment of the industry and address specific issues and topics related to those segments. We have developed modules for coaching, workshops and scenario/simulated based training. Our programs include the following topics:

  • Management and Leadership
  • Supervisory and Lead
  • Customer Service
  • Sales and Marketing
  • Project Management
  • Human Factors
  • Communications
  • Netiquette
  • Team work
  • Phone Etiquette

What Our Clients Are Saying

Latest Articles


The New Face of Safety and Service – Key Takeaways from Coffee Chats

ServiceElements │ July 2020 A few things have become clear from these chats: Safety and service have never been so connected as they are now. The situation is fluid and will remain that way.  Human factors is a critical element that should not be overlooked. Read Entire Article

Read More »


A Message from ServiceElements:

“Keep Calm and Carry On” is from the well-known, never used poster created during WWII and kept waiting in the wings in case of an attack on British soil. It was a great call for resilience in the face of potentially horrific events. The truly resilient part of that command, however, is the call to carry on.…

Read More »


Compassionate Leadership During The Covid-19 Pandemic

ServiceElements │ Karen Davies │ April 2020 Everything right now needs to be about people. We will get through this and when we do, people will not remember what was done but how it was done. Read Entire Article

Read More »