ServiceElements is an organizational and people development company.

We help individuals, businesses and teams improve their performance and skills utilizing Workshops, Training, Consulting and Coaching Programs.

Our programs are designed for each segment of the industry and address specific issues and topics related to those segments. We have developed modules for coaching, workshops and scenario/simulated based training. Our programs include the following topics:

  • Management and Leadership
  • Supervisory and Lead
  • Customer Service
  • Sales and Marketing
  • Project Management
  • Human Factors
  • Communications
  • Netiquette
  • Team work
  • Phone Etiquette

What Our Clients Are Saying

Latest Articles


How good are YOU with names? Sharpen your skills in time for upcoming bizav conferences!

National Business Aviation Association conference season is underway, providing great opportunities to gain important industry knowledge and to network.  But with it comes the challenge of remembering the names of the numerous people we meet.  Are you good with names? Read Entire Article

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The Illusion of Communication

By Lisa Archambeau   “The single biggest problem in communication is the illusion that it has taken place.” – George Bernard Shaw   Think of the many barriers to communication in our industry:  Physiological – bizav is full of loud environments like the ramp and static-filled headsets where it’s hard to hear and be heard. …

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A Culture of Success and Values

By Amanda Graff   Albert Einstein once said, “Strive not to be of success, but rather to be of value.” Research states, “Einstein did not want to be successful – he wanted to be a man of value.” However, it’s been revealed that Einstein believed that both success and value were intrinsically linked.   Since there’s…

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