Elements of Programs & Services
From call centers, to face-to-face customer interaction, to executive management, companies that are serious about fully integrating superior service into their corporate values and culture turn to ServiceElements for results.
Customized Seminars & Workshops
Successful companies know that one-time seminars do not make them immune from poor levels of service. It takes a commitment to a proactive process of creating awareness and encouraging action that only comes from the continual reinforcement and measurement available through a dedicated program of seminars, workshops, coaching and learning.
ServiceElements can segment its customized workshops by employee skill levels. As an example:
  • Frontline, entry-level and/or newly hired personnel. Or as a starting strategy for building a service platform.
  • Mid-level supervisors, managers and new project managers with some knowledge and background in a service leadership environment.
  • Upper and mid-level managers with customer service experience who are in search of new methods to enhance service delivery.
ServiceElements’ customized seminars and workshops will give your employees:
  • The ability to work smarter not just harder
  • The skills to be more effective communicators and more successful in daily interactions
  • New clarity on company benefits and features
  • A focus on your company’s true purpose and goals
  • The confidence to help your organization excel.
  • The ability to work smarter not just harder.
  • The skills to be more effective communicators and more successful in daily interactions
  • New clarity on company benefits and features
  • A focus on your company’s true purpose and goals
  • The confidence to help your organization excel.
The high levels of interaction in the customized seminars and workshops require between eight and 30 participants. The program duration is dependent on the information that needs to be conveyed.
ServiceElements also does workshops and presentations for various Conferences and other Public Venues.