Our People

The ServiceElements team has individuals from many different cultures and backgrounds. Together, we have decades of hands-on experience in providing industry leading solutions in customer service.

Teresa Kerr
Operations Specialist

Teresa Kerr joined ServiceElements in 2015, bringing with her 29 years of experiences as an Air Traffic Controller. Prior to her work with the FAA as an Air Traffic Controller, Teresa was an Airline Dispatcher.
During her aviation career, she has received several letters of commendation for services rendered to airline users and her dedication to the workplace environment. She also received Outstanding Service Recognition for saving an airliner from departing a very short runway.
Teresa works on a variety of operations related programs at ServiceElements including overseeing our recent “Twilight Zone” Aviation Simulations at the 2016 Schedulers and Dispatchers Conference.
In her spare time, Teresa serves on the Board of Directors and has given over 250 hours of service at Angel Paws Animal Assisted Therapy because of her love of animals.