Testimonials

Our company has a great deal of focus on service. However, we have always benefitted from ServiceElements’ programs and their focus on a service culture

Rick Schwartz
Director of AviationDirector of Aviation, Enterprise Rent-A-Car

The PDP I attended with you in 2015 was one of the most valuable things I have done. We have put many of the things we talked about into play and our department is performing even better than it was. We have had significant improvement in our employee engagement.

Jeff Wofford
Director of AviationDirector of Aviation, CommScope

ServiceElements’ programs have truly helped transform our business. Our customer satisfaction improved; our employee satisfaction improved; and our business improved. The return on investment has been tremendous

Scott Ashton
PresidentPresident, AAG Associated Aircraft Group, a Lockheed Martin company

After twenty successful years as a franchisee in the Million Air chain, we have decided to combine our FBO, charter, aircraft management, and jet maintenance division under the Meridian brand. The thread that binds us together is a culture of customer service excellence. We are confident that our partnership with ServiceElements will help us to insure that we consistently deliver a truly extraordinary experience, leaving our customers welcomed, well cared for, and confident that they made a smart choice.

Ken Forester
CEOCEO, Meridian

We attribute a large portion of our team’s rise to the top of the rating lists for Best Aftermarket Service Provider to the many years of work and association with ServiceElements. They have a unique and refreshing process in helping to develop and improve our service focus. Thank you SEI gang!

Jacques Blondeau
Former Vice President Global MRO ServicesFormer Vice President Global MRO Services, Embraer

We have used many different types of training providers. But this is the 1st time we saw real impact and action.

General Manager for an FBO

We set out to elevate our Service Culture. We have partnered with ServiceElements and have never looked back. The team at SEI has a great insight on working with our FBO group. A lot of people claim to train people. We have found a partner in ServiceElements that knows about adult learning and how to improve a business

Christian Sasfai
Vice President and COOVice President and COO, TAC Air

I have been through many training programs in my long career. ServiceElements’ workshop was by far the most modern and relevant program I have ever experienced. These folks really have something new to offer…especially for an old crusty pilot like me

Pilot for a Fortune 50 Flight Department

We have been using ServiceElements for many years. It has a direct, positive impact on our sales.

Director of Sales for an OEM

We actually resolved some long-standing problems and challenges (that’s worth a lot to me!)

VP of Ops for a Maintenance Shop

This program takes a deep dive into some ‘tough’ topics, but the outcome is great.

Line Service Manager at an International FBO

Many people talk about these topics, but these guys really know what a day in our life is like and how it should flow.

Manager of Scheduling and Dispatch

Everyone should attend this program. Excellent for managing today’s challenges.

Previous Participant

Really didn’t expect this workshop. I was ready for a boring 3 days, instead it was the fastest 3 days of learning I have ever had.

Previous Participant