ServiceElements International Inc. is the premier business aviation organizational and people development company focusing on behavioral and interpersonal advancement. SEI has an extensive history working with organizations from all corners of the aerospace, business and general aviation, and hospitality industries to help elevate the power of excellent service.
Increase your value proposition when it comes to passengers, customers, and users. Strengthen your service culture and develop future leadership.
ServiceElements leverages a variety of methods to work with individuals, departments, and other teams to help them achieve higher performance levels while having fun at work. SEI utilizes customized onsite and virtual workshops, coaching, and open enrollment events for the most effective learning experience.
Why choose us
Accelerate your organizational and cultural development. Training enhances teamwork, raising productivity
Increase your company’s revenues through enhanced team efficiencies, whether your organization is for profit or not
Reduce service issues that result in costly rework, workarounds and refunds
Attract & Retain Talent
Employers with a vibrant culture who keep their teams engaged and offer professional development opportunities are more likely to attract and retain talent
Just like you, ServiceElements’ key focus is Business and General Aviation. Our team of experts is from all corners of this industry, unlike competitors in the hospitality and amusement arenas
Innovative Learning Techniques
We have adapted and developed unique organizational enhancement tools and methods, tailored to the aerospace and business and general aviation industry.
Organizations in business aviation often focus only on technical training, yet expect their people to be leaders and customer service experts too. As a customer service industry, business aviation will always be challenged with people issues.
Established in 2003, ServiceElements has a global reach, providing the tools, techniques, and learning environment for organizations to develop, enhance and maintain a service culture, and for individuals to develop and strengthen the core (aka soft) skills necessary to strategically interact with those around them.
- Balance Safety and Service
- Become indispensable
- Increase revenues
- Learn time-saving efficiencies
- Grow future leadership
- Increase team engagement
Robert B. HobbiFounder, President & CEO
Bob Hobbi is President and CEO of ServiceElements, and has over 35 years’ experience in the aerospace...view profile
Lisa Archambeau, CAMVice President, Facilitator & Strategist
Lisa Archambeau is the Vice President, Facilitator & Strategist for ServiceElements, an organizational...view profile
Kjell C Andreassen, MBA, AInstIB, CExPChief Financial Officer
Kjell has extensive experience as an entrepreneur and advisor to a number of emerging and start-up...view profile
Brandon WeberManager of Administration & Logistical Operationsview profile
Karen Davies, CAMFacilitator, Coach & Strategist
He has helped Business WordPress Theme reach new heights and enter new markets. His skills of understanding...view profile
Tim CollinsFacilitator & Strategist
For 25 years, Tim has been in the Aviation and Transportation industry creating, and facilitating...view profile
Janet LangleyFacilitator & Strategist
Janet has loved aviation since she was a little girl and her uncle, who is a B&GA corporate pilot,...view profile
Cheri KirkpatrickFacilitator & Strategistview profile
Sir Thomas WhittakerFacilitator & Strategistview profile
Christopher R. CrumFacilitator & Strategistview profile