About ServiceElements

ServiceElements International Inc. is an organizational and people development company serving the Aerospace and Business and General Aviation Industry since 2003. ServiceElements offers open enrollment and customized (company/organization specific) training, consulting, and coaching in person or live, virtually via Zoom. Investing in your people pays for itself and more!

Industry Expertise

Experienced Facilitators from all corners of business aviation, adept at consulting, coaching, and facilitating experiential learning.


Onsite and Online programs designed to address your organization’s needs and goals, scheduled on your timeline.

Growing Your People

Training increases efficiencies and team bonds and reduces anxiety and stress. People development is about empowering people and freeing up time.

Contact us to Schedule Customized Programs

or to register for one of our

Upcoming Open Enrollment Sessions:


  • 7/20-7/22 Leadership Elements for Aviation Professionals – FlightSafety Teterboro


  • 8/24-8/26 Leadership Elements for Aviation Professionals – FlightSafety DFW


  • 9/13-10/01 Leadership Elements for Aviation Professionals (in partnership with FlightSafety) – LiveLearning Online
    1.5hrs M-F, 15 Days
  • 9/22-9/23 Navigating with DEI Waypoints to Improve Business Aviation (in partnership with FireSide Partners) – Dover, DE


  • 10/26-10/28 Leadership Elements for Aviation Professionals – FlightSafety Long Beach


  • 11/16-11/18 Leadership Elements for Aviation Professionals – FlightSafety DFW
Leadership Elements for Aviation Professionals Boot Camp

Conducted in partnership with FlightSafety International, this course is designed to help develop business aviation leaders of all roles – both current and future leaders.  This 3 day program is a great opportunity to examine and sharpen leadership skills alongside other aviation professionals through scenarios, activities, and discussions focused on the business aviation environment.

Navigating with DEI Waypoints to Improve Business Aviation

As I am sure you know, Diversity, equity, inclusion (DEI) is a hot topic in the business aviation industry and well beyond.  Your organization is most likely already investing in improving and innovating through DEI. But what does that look like and mean?  Are you are wondering where to begin, and how? For many of us, we can feel saturated with concepts, emotions, and polarizing viewpoints. It may also be difficult to define specific goals, meaningful measurements, and most importantly, a space to talk openly and safely.  In business aviation we depend upon specific procedures, measurable outcomes and attainable improvements. With this 2 day program facilitated in partnership with Fireside Partners, flight department members of all roles will gain clarity on DEI, organizationally appropriate goals, and where to begin.  

ServiceElements is available for:

Keynote addresses, safety standdowns, and presentations at regional events

Bob Hobbi

President & CEO

Email: Bhobbi@serviceelements.com

Lisa Archambeau

Vice President, Facilitator & Strategist

Email: Larch@serviceelements.com

Want to know more about...



There is a direct correlation between good leaders and employee retention. With our Leadership programs, both current and future leaders will learn values based leadership skills with techniques for building a culture of safety and service. Foster engagement, ownership and co-accountability, breaking down silos and other barriers to success.

Value Proposition

Value Proposition

Upping your customer service game

Refocus on the value proposition you offer your customers to help you elevate your internal and external customer service. Our programs introduce techniques to improve communication and professionalism to truly “wow” your customers. Discover methods to effectively manage your customers, including difficult situations and personalities to create positive customer experiences.

No Excuse Sales

No Excuse Sales

Stop selling and start problem solving. Our Sales programs help you increase sales and shorten sales cycles by more efficiently understanding and addressing each customer’s needs. Learn to build effective professional relationships that produce winning results for both sides. Sharpen your approach and skills with techniques for stage setting, building rapport, and negotiating.

Highly Effective Teams

Highly Effective Teams

With teams, performance (good or bad) is contagious. A culture of initiative, ownership, and co-accountability is the key to success. Our Teamwork programs focus on these principles as well as mutualism, motivations, and a strengths based approach to team building to challenge participants to think differently about teams and how they work.

For more information contact us:

Find us at the office

15029 N Thompson Peak Pkwy

Scottsdale, AZ 85260

Give us a ring

(480) 538-0123

Contact Us